Shipping policy
UK SHIPPING
Standard Shipping: £5 (Tracked 48) 2-4 days
Express Delivery: £10* (Special Delivery) 1-2 days
*orders must be placed by 11am for next day delivery.
All deliveries will be shipped via Royal Mail unless otherwise noted.
We aim to get all orders shipped within 3 business days.
If there are any anticipated delays because of the holidays, low stock, or because an item is being offered as a pre-order, we will aim to clarify this on various areas of our website and on our Instagram before you place an order.
As a new business, we currently only ship to addresses in the UK. If you are located elsewhere, you will need to provide a UK shipping address where a package can be received on your behalf.
Please Note:
- We cannot accept responsibility if the delivery address provided is incorrect; please check all of your details before completing at checkout.
- If a signature is required, please ensure that someone is available to sign for them at the address or that your safe place is clearly indicated.
- Orders placed at the weekend will be accepted on a Monday.
- In the instance that any order is incorrectly shipped to a customer in error, we would kindly request that this is returned to us. A postage label and free collection will be provided; any items not returned to us will be invoiced.
- In the instance that a parcel goes missing in transit, we are unable to refund the order until 7 working days after the expected delivery date, to ensure that ample time has been given for the item to arrive. If a refund is given and the item subsequently arrives, customers would be required to return it with a pre-paid returns label.
For any questions regarding shipping you can reach us at: hello@rajanibaker.com. You can also utilise our chat bot for order tracking assistance.